Ukulalela kwe-Empathic kuyinhlanganisela yozwela, uzwela nokuqonda. Uzwela ukuqonda isimo esingokomoya se-interlocutor, esichaza ngokukhulumisana ngamazwi . Kunamanani amaningi amasu okulalela ukuzwelana. Ukuzwelana ekukhulumisaneni kusho okuningi kuwe kanye nomxhumanisi wakho, ngakho-ke sikisela ukuthi sifunde izindlela zokulalela u-empathic.
Izindlela zokuzwa ukuzwela
Ukubonakaliswa kozwela kuvame ukudingeka ukuze umxhumanisi akhulume kangcono. Uzokwazi ukukhombisa ukuthi uyamlalela futhi uqonda inkambo yemicabango yakhe. Sithole izindlela eziyisishiyagalombili zokuzwa kwe-empathic, sikhuthaza ukuba wazijwayele.
- Ukuqalisa nokuvunywa kwenkulumo ye-interlocutor. Kufanele uhlale uthintana namehlo akho, futhi ugxume ikhanda lakho ngesigqi senkulumo yomlingani wakho. Ungakwazi ukufaka imishwana emincane kwi-monologue yakhe, isibonelo: "Yebo, yebo, ngiyavumelana nawe, okuthakazelisayo kakhulu."
- Imibuzo ecacile. Uma kunoma yiziphi izikhathi ezibonakala zingenangqondo noma ezingenakuqondakala kuwe, unganqikazi ukucacisa nge-interlocutor yakho okukukhathazayo. Ungambuza imibuzo enjengokuthi: "Ungacacisa kimi?", "Phinda, sicela", "usho ukuthini ngempela?".
- Ukuphindaphinda. Uma unobtrusively uphinda amagama we-interlocutor, kuzokusiza ukuba uzihlele wona, futhi uzozibonakalisa ungumlaleli osebenzayo.
- Phinda uzame. Zama ukuphinda lokho okushiwo yi-interlocutor ngamazwi akhe: "Ngiqonde kahle ukuthi", "ngamanye amazwi," "ucabanga ukuthi", "ungakholelwa," "kusho ukuthi kuvela ukuthi", "ungavuma lokho."
- Thuthukisa futhi uqhubeke nemicabango ye-interlocutor. Zama ukucacisa incazelo yangempela yamazwi akhe, uhlaziye umbhalo ofihlekile wezinkulumo zakhe ngokuzwakalayo.
- Zama ukukhuluma nomxhumanisi wakho futhi utshele indlela owaqonda ngayo isimo sakhe sengqondo. Lokhu kungenziwa ngokusebenzisa imishwana elandelayo:
"Ngiyaqonda ukuthi uzizwa kanjani manje," "Ngithola ukuthi", "ukhathazeke ngokujulile ngalokhu", "mhlawumbe ukhathazeke kakhulu". - Ukuzwela futhi uzame ukuphuthelwa imizwa ye-interlocutor. Ungakwazi ukuveza lokhu ngamazwi afana nokuthi: "Ngikuqonda kahle," "njengawe, ngiyaqiniseka ukuthi," "endaweni yakho, ngizobhekana nemizwa efanayo," "Ngiyaqonda ukuthi uzizwa kanjani ".
- Qinisekisa umphumela wengxoxo yakho. Ekupheleni kwengxoxo, zama ukwenza uhlobo lwesifinyeto samaphuzu amakhulu angenhla. Sebenzisa imisho: "sifike esiphethweni sokuthi", "ngingasho ukuthi kwenzekani," "uma uhlanganisa konke owakushoyo, kuvela ukuthi", "ngokujwayelekile, usho lokho."