Ukuhlanganiswa kokuziphatha okushoyo nokungenzi lutho kwenza kube lula ukubhala isithombe esiphelele somuntu. Ukuhlola i-interlocutor, ngokucatshangelwa ukuthi yamukelwa ukuthatha amagama akhe kuphela, kodwa futhi nokuthinta, ukuhleleka, ukuboniswa ubuso , njll. Futhi kungukuziphatha okungaqondakali okwenza kwenzeke ukuthi ufunde kabanzi mayelana ne-interlocutor. Isibonelo, ukukhuluma okungajabulisi phakathi kwengxoxo ngokushesha kubonisa isimo sengqondo somuntu.
Ukuziphatha okungaqondile kanye nezakhi zalo
Ukuhlaziya nokubikezela ukuziphatha komuntu, kubalulekile ukucabangela izici ezimbalwa ezibalulekile:
- Ukuziphatha. Ngokwezenzo ze-interlocutor, kungenzeka ukudweba iziphetho eziningi ezibalulekile nokubikezela izenzo zayo ezengeziwe. Ukuziphatha kungahle kube khona, kutholakale, kwanele, njll.
- Amandla wokunyakaza. Isimo somzwelo se-interlocutor singagwetshwa ngendlela ahamba ngayo, isibonelo, ukunyakaza okubukhali kubonisa ukungezwani ngisho nokuhlukunyezwa.
- Ukusabela ku-irritants. Kokubili ukukhuluma ngomlomo nokungenzi amazwi kwenza abantu abakuzungezile benze izenzo ezithile. Lokhu kungasetshenziselwa izinhloso zabo siqu, ngenzuzo yekhono.
- Isenzo. Ngendlela umuntu engxoxweni ehambisa izandla nekhanda, ungathola ngaye ulwazi oluningi oluthakazelisayo. Isibonelo, abantu abanomzwelo nabavulekile bavame ukuphakamisa izingalo zabo, behambisana namazwi abo ngezenzo ezivelele.
- Ukuxhumana phakathi kwendoda nowesifazane. Lesi sici sokuziphatha sinesimo socansi, isibonelo, ukudlala owesifazane ngamehlo akhe.
Ekuchazeni ukuziphatha komuntu okungekho amazwi, ukubukeka kwayo kubaluleke kakhulu. Njengoba bethi, hlangana ngezingubo, okungukuthi, ngisho nokubheka izingubo ze-interlocutor, ungenza iziphetho eziningi eziwusizo mayelana nobuntu bakhe nokuphila ngokujwayelekile. Uma ufunda ukuhumusha zonke izibonakaliso ezingezwi, ungakwazi ukubikezela izenzo zabantu abakuzungezile, okuzokwenza ukuphila kube lula.