Ekuphileni kwansuku zonke komuntu ngamunye, izinqubo eziningi zokuxhumana zenzeka, ngosizo lokushintshaniswa kolwazi oluhlukahlukene olwenziwe ezindaweni ezihlukahlukene kakhulu zomsebenzi womuntu. Ukuziphatha ngokukhulumisana kuyisikhathi sokusebenza kwengqondo, okusho ukuthi wonke amafomu, amasiko kanye nemigomo yokuxhumana kwabantu emaqenjini ahlukene ezenhlalo nezomphakathi kanye nemiphakathi.
I-psychology yokuziphatha okukhulumayo ichaza izinhlobo ezehlukene zokwabelana ngolwazi, imibono, ulwazi, imizwelo ngezinga lokukhuluma noma elingelona amazwi. Imithethonqubo, ifomu, izindinganiso kanye namasiko wokuxhumana kwabantu abahlukene ngamaqembu angaba nezici, ukulinganiselwa kanye nezinto ezithile. Isibonelo, uhlobo lokushintshaniswa kolwazi emphakathini oqeqeshiwe, umsebenzi ohlangene uhlukile kakhulu ekukhulumeni eqenjini labafundi. Incazelo yemigomo evunyelwe futhi engamukeleki, kanye nezihloko zokuxhumana, incike ezintweni eziningi:
- amasiko kazwelonke;
- imikhuba yomphakathi;
- isigaba seminyaka;
- isimo senhlalo;
- Izinga lobuhlakani;
- imithethonqubo yesikhungo.
Ukuziphatha okukhuluma ngokukhuluma
Ikakhulukazi lezi zici zibhekwa kahle ngokuziphatha okukhulumayo, okufaka indlela yokuveza imicabango yomuntu, isilulumagama esithile kanye nesimo sombala ongokomzwelo wokuxhumana. Amasu okuziphatha okukhulumisana ezinhlanganweni nezinhlangano ezifanayo ezizindeni zamazwe ahlukahlukene, ubudala, amafomu ochwepheshe nezombuso angaba namazinga ahlukene ngokuphelele.
Emasikweni aseRussia, umxhumanisi angakwazi ukulungisa ngokungalungile ukuziphatha komphikisi wakhe futhi enze imibono mayelana nezitatimende zakhe nokuziphatha kwakhe, ngenkathi eNtshonalanga naseMelika amasiko anjalo ayamukeleki, ngoba angabhekwa njengokuphula umthetho wobuntu. Uma ebuhlotsheni bomuntu siqu lezo zikhathi zinqunywe ezingeni lemikhakha yomndeni kanye nekhono labantu lokuxoxisana, khona-ke emkhakheni wezobuchwepheshe, ubudlelwano buyadingeka umthethonqubo oqinile kakhulu ukuze ugweme ukuxabana .