I-Psychology yokuxhumana - izinhlobo nezinhlobo zokuxhumana

Ukuxhumana kuyingxenye ebalulekile yokuphila, futhi kubonisa inqubo yokuxhumana, eyenzelwe ukuqala ukuxhumana phakathi kwabantu. Ukubona okungalungile kolwazi oludlulisiwe kuholela eqinisweni lokuthi ukungezwani kuphakama phakathi kwabaphikisi.

Umqondo wokuxhumana kwengqondo

Ochwepheshe kule nsimu basebenzisa izincazelo ezahlukene zegama elithi "ukuxhumana". Lo mqondo uchazwa njengendlela eyinkimbinkimbi yokuxhumana, okubandakanya ukushintshaniswa kolwazi nokuqonda komunye umuntu komunye. Bawubheka njengendlela yokwakha ubuhlobo kanye nokubonakaliswa kwempilo yomphakathi wonke. Ngenye yezincazelo ezikhona zinelungelo lokuba khona. Imisebenzi esemqoka yokukhulumisana kwengqondo : ukukhulumisana, ukuqonda, kwengqondo, ulwazi kanye nokudala.

Izinhlobo zokuxhumana kwengqondo

Ochwepheshe bahlukanisa izinhlobo eziningana ezihlukile ngezici eziningana. Ukuhlukaniswa okusekelwe esakhiweni senhlangano kusetshenziselwa, ngakho-ke ukuhlukanisa: izingxoxo ngabanye neqembu, ukuxhumana ngocingo, umhlangano, izingxoxiswano, imihlangano nabanye. Izinhlobo kanye namafomu okukhulumisana kwengqondo kubhekene nomsebenzi wokuxhumana kanye nokuxhumana phakathi kwabantu.

1. I-Primitive . Inikeza ithuba lokuqonda ukuthi kufanelekile ukuqhubeka nenkhulumomphendvulwano noma ngabe kungcono ukungazinaki umphikisi.
2. Ukudlala indima ngokusemthethweni . Isimo sezenhlalakahle sithathwa ngokucabangela futhi ingxoxo iyamakhasimende.
3. Ibhizinisi . Kubalulekile ukusetha ukuxhuma ukuxazulula izinkinga ngokuphumelelayo.
4. Ukukhohlisa . Sebenzisa ukuze uthole lokho okufunayo ngezindleko zomunye umuntu.
5. Ezomphakathi . I-psychology yokukhulumisana isekelwe emingceleni ethile kanye nezinhloso ezilinganiselwe.
6. Engokomoya . Kukhona isifiso sokufunda kabanzi ngomuntu mayelana nolwazi lomuntu siqu. Lona uhlobo lokuxoxisana kakhulu kunokwakheka kwengqondo.

I-Psychology yokuxhumana namadoda

Ukungaqondani okuningi phakathi kwabameleli bobulili obuhlukile kuhlotshaniswa nokungaqondi kahle. Lokhu kubangelwa izinhlobo ezahlukene zokucabanga nezinye izici ezihlukanisa amadoda nabesifazane. Kubantu, kubalulekile phakathi kolwazi abathola ngesikhathi sokuxhumana, ukuqonda okusemqoka, ukuvumela ukuba uqhubekele esenzweni futhi uqaphele lokho okukhulelwe. Amakhosikazi agxile kakhulu ekucabangeni ngokusekelwe ngamathuba, imizwa, njll. I-psychology yokuxhumana phakathi kwendoda nowesifazane isekelwe ezintweni ezithile okufanele zicatshangelwe ngokusungula oxhumana naye.

1. Kubamele abalingani obuqili kubalulekile ukuthi bathole isinqumo noma benze isiphetho, ngoba kukhona okungekho "njengokukhuluma".
2. Kuyinto evamile ukuba umuntu axoxe ngesihloko esisodwa engxoxweni ethile, kuyilapho abesifazane besondela kwimibuto ehlukene ngesivinini esikhulu.
3. Ukusungula oxhumana naye, udinga ukubuka umuntu emehlweni.
4. Kulo muntu okubaluleke kakhulu, ngakho-ke abaqapheli noma yikuphi umbhalo.

I-Psychology yokuxhumana kwebhizinisi

Ukuphumelela ebhizinisini lebhizinisi akunakwenzeka ngaphandle kokwazi ukusungula uxhumano nabantu abahlukene. Inkhulumomphendvulwano eyakhelwe kahle, ngokucabangela imithetho yokuziphatha, ukuhluka komuntu we-interlocutor kanye nemininingwane yesimo esithile, kubonisa ukuthi lowo muntu ungumxoxisana naye onolwazi. I-psychology yokukhulumisana okuphumelelayo emkhakheni wezamabhizinisi ucabangela izici eziningana zezici.

1. Ulwazi olunolwazi mayelana ne-interlocutor . Kubalulekile ukwazi ngomlingani wakho ukuthanda kwakhe, ukucabanga, ubumnene nezinye izici.
2. Ukuziphatha . I-psychology yokukhulumisana kufanele isekelwe ebuqotho nasebukhasini. Ngaphambi kokwenza isinqumo, kuyadingeka ukuthi ulinganise lokho okuzozuzisa nokulimala.
3. Isiko lokuxhumana . Kubalulekile hhayi kuphela ukuveza kahle imicabango yakho, kodwa ukulawula ingqondo ye-interlocutor.
4. Ikhono lokuba nomngane . Kunamasu ahlukene angasiza ngokubangela ukuzwelana komphikisi. Isibonelo, sebenzisa ithoni enobungane noma izincomo ezifanele.

I-Psychology yokuxhumana emsebenzini

Umuntu uchitha isikhathi esiningi emsebenzini, ngakho-ke isimo sezulu esimnandi eqenjini sibalulekile. Ubuhlobo phakathi kwabasebenzi buthonywe yizinto eziningi: ubulili, ubudala, izinga lemfundo kanye nezimiso zokuziphatha. Ucwaningo luye lwabonisa ukuthi i-psychology yokuxhumana eqenjini lapho kukhona bobabili besilisa nabesifazane yisimiso esiphezulu kakhulu. Kubalulekile ukuthi wonke amalungu e-collective share corporate principles. Ukuziphatha kwebhizinisi kufaka phakathi izimiso ezinjalo: ukufunda nokubhala, ukugcina isikhathi, ukunakwa kwabanye abantu, imfihlo nokuhlonipha.

I-Psychology yokuxhumana nabaphathi

Abantu abaningi babhekana nezinkinga emsebenzini ngenxa yokungakwazi ukuxhumana nomphathi. Ukwesaba ukubhekana nobudlova nezinye izinkinga kubangela izinkinga eziningi. I-Psychology ixhumana neziphathimandla njengomkhakha okhethekile lapho kubalulekile ukucabangela izici ezithile nemigomo yokuziphatha. Uma ukhuluma nomholi udinga ukuziphatha ngokuzethemba bese uveza imicabango yakho ngokucacile. Isimiso esibalulekile ukuchaza ngokucacile umqondo futhi ukhulume empeleni. Akunakwenzeka ukulahlekelwa isibindi, uma ukwehluleka kwamukelwa iziphathimandla, ngoba ngokuvamile bahlola amandla omlingiswa.

I-Psychology yokuxhumana nabangaphansi

Abantu abaningi bangakwazi ukuziqhayisa ngamakhono amahle kakhulu avela emvelweni, kodwa lokhu akuyona inkinga, njengoba kungathuthukiswa. Lokhu kubaluleke kakhulu kubantu abaphethe isikhundla sokuphatha. Kusukela kukhwalithi yokuphatha kuyoxhomekeka emkhathini weqembu kanye nokusebenza komsebenzi. I-psychology yokukhulumisana phakathi komphathi kanye nomuntu ophansi kuncike ezimisweni ezimbalwa ezibalulekile.

1. Awukwazi ukulahlekelwa ukubonwa kwabasebenzi, njengoba lokhu kuzoholela ekungenakulinganisweni. Le nkulumo kufanele yenziwe ngethoni ezolile futhi eqinisweni.
2. Ukugxeka umsebenzi okwenziwe, hhayi ukuthi ungubani.
3. Okubaluleke kakhulu ukuzithiba, ngakho-ke kubalulekile ukufunda ukuzigcina uqobo.
4. Akufanele sikhohlwe mayelana nodumo nokulungiswa okufanelekile, ngoba lokhu kuyisisusa sokungayeki.
5. Kubalulekile ukuma njalo kubantu abangaphansi futhi uzame ukuthuthukisa izimo zabo zokusebenza.

Ukuqhutshwa kokuxhumana ekukhulumisaneni - kwengqondo

Ukufeza lezi zinhloso, abantu abaningi basebenzisa izindlela zethonya sengqondo kwabanye. Ifomu elivame kakhulu ukuxhaphaza, okuvumela ukulawula ukuziphatha kanye nemizwa ye-interlocutor. Kuyakwazi uma umuntu eqonda okushiwo umthelela, ebala emphumela othile, futhi engazi lutho. I-psychology yokuxhaphaza ekukhulumisaneni ibonakala njengenye yezindlela ezivame ukusetshenziswa kakhulu zethonya. Njengengxenye yethonya ukhetha: uthando, ukwesaba, ukuzethemba, ukuzizwa unecala, isihawu nokuziqhenya.

I-Psychology yokuxhumana kwi-intanethi

Inethiwekhi yomhlaba wonke ivumele abantu bezingxenye ezahlukene zezwe ukuthi baxoxe. Ingozi yalokhu kusebenzisana yilapho ngokuvamile umuntu angakwazi ukuxhumana nomuntu ongaphambili, futhi okunye ukulimala ukuthi ngokuvamile ubuhlobo bangempela buyashintshwa yizinto ezibonakalayo. Kukhona izici ezingokwengqondo zokuxhumana kwi-Inthanethi , ezakhiwe ngokuhamba kwesikhathi.

1. Ukungaziwa . Azikho izithiyo ze-psychic, ezenzeka ekuphileni kwangempela ngokuvamile zivimbela abantu ekukhulumisaneni.
2. Ukuzithandela . Wonke umuntu unquma ukuthi ubani ongakhuluma naye, futhi ubani ongakhulumi naye.
3. Ukungaqondisi kahle . Enenethiwekhi, ungathola ulwazi oluthe xaxa mayelana ne-interlocutor, kodwa kuyokwazi ukuyiqinisekisa ngemuva komhlangano womuntu siqu.

Esikhathini se-psychology yokuxhumana kwi-Intanethi, izinhlobo ezintathu eziyinhloko zokukhulumisana ziyasetshenziswa. Uhlobo lwebhizinisi lukhethwa ngokudlulisa ulwazi lomsebenzi nokuxazulula izinkinga ezihlukahlukene. Izinkampani eziningi ziqhuba ibhizinisi nge-intanethi. Ukuxhumana kaningi okungavumelekile kusetshenziselwa ukuxhumana nomphakathi, kumasayithi wokuphola nezinye izinsiza ezifanayo. Uhlobo olulandelayo ukuxhumana kwegeyimu, okusetshenziselwa ukuxhumana ngesikhathi semidlalo kanye neqembu leqembu.

Amaqiniso anesithakazelo nge-psychology yokuxhumana

Ngenxa yocwaningo olwenziwe, ososayensi bakwazi ukukhomba izici zokuxhumana kwabantu lapho bekhuluma. Kubonakala ukuthi phakathi nenkhulumomphendvulwano, abakwa-interlocutors abakwazi ukubuka njalo amehlo omunye futhi lokhu kuthatha cishe u-60% wesikhathi esiphelele. Inkolelo yezinhlelo ze-neurolinguistic iphakamisa ukuthi, ngokusho kokuhamba kwamehlo ngesikhathi sezingxoxo, kungenzeka ukuqonda ukuthi yiziphi izithombe eziphakama ekuzileni kwakhe. I-psychology yokukhulumisana, amaqiniso athakazelisayo ngokuphindaphindiwe okuphelele, anqume ukuthi kumuntu kokubili ukuthintana ngokomzimba nokukhuluma kubaluleke kakhulu.