Ukuphatha amakhono entetho yebhizinisi ngomlomo kudinga isifiso nesikhathi. Isifiso ngokuvamile sibangelwa isidingo: ushintsho lomsebenzi noma ikhono lokushintsha imisebenzi.
Inkulumo yebhizinisi noma ingxoxo isetshenziselwa ukuxhumana phakathi kwabamele abasemthethweni, izikhulu, ososayensi nabameleli bezikhungo. Ihlukaniswa izakhi zokukhuluma eziyinkimbinkimbi nokuphendulela, okuqukethwe okuphezulu kolwazi nokunemba, ukutholakala kwemigomo yobuchwepheshe.
Isitayela sebhizinisi nesayensi-yebhizinisi asivumeli ukusetshenziswa kwezakhiwo ze-lexical okuhloswe ukuthola umphumela ocacile. Amazwi kufanele abe nombala ongathathi hlangothi, ngaphandle kokuzizwa komzwelo nesimo sengqondo.
Izinhlobo zezinkulumo zomlomo zomlomo
Ukukhethwa kwamagama kanye nohlobo lweziphakamiso kuncike ekutheni inkulumo yebhizinisi yomlomo ithathwa njengesisekelo. Kunezinhlobo ezinjalo:
- umhlangano webhizinisi;
- inkomfa yezindaba;
- ingxoxo yebhizinisi;
- ingxoxo yocingo;
- ukungezwani kwebhizinisi;
- inkulumo yomphakathi.
Ngaphakathi kohlobo ngalunye, ungakhetha inkulumo yakho eyakhayo, kodwa bonke akufanele bahambe ngaphezu kwebhizinisi elisemthethweni-ibhizinisi noma isayensi yezinkulumo.
Ukuze kusebenze
- chaza ngokucacile futhi ubonise umbono wakho;
- phikisa umbono wabo ngobufakazi obunamandla;
- kusengaphambili ukubona kuqala ukuphikisana futhi uphendule;
- Ukunikeza impendulo ezidingo zomxhumanisi;
- ukwakha inkulumo ngendlela efanele nangokusheshisa;
- ukuba nesithakazelo kumxhumanisi ekuqaleni kokuxhumana noma ukukhuluma;
- gcina umqondo oyinhloko kuyo yonke inkulumo.
Ukukhuluma kahle kwebhizinisi kusebenza njalo. Akusho ngokushesha ukuthi ulethe umphumela omuhle, kodwa kukubona ubone umlingani ofanelekayo nesithakazelisayo esikhulumi, okwandisa amathuba okuphumelela okuqhubekayo.