Ngamunye wethu igama lomsebenzi linombala okhethekile womzwelo, ngoba omunye umuntu uyinto eyintandokazi kuyo yonke impilo, kanti omunye umuntu uyindawo ezondwayo yokuthola izinto ezibonakalayo ukuze aqinisekise umsebenzi wabo obalulekile, yingakho abanye abasebenzi badinga ukugqugquzela.
Umqondo nezinhlobo zokugqugquzela
Ukugqugquzela kuyisisusa sangaphakathi sokusebenza ukuze kuzuzwe imigomo yomuntu noma izinhloso zenhlangano. Yenzelwe ukunciphisa ukucindezeleka okuvela ekuphenduleni isidingo noma isifiso sokuthola okuthile.
Isidingo - umsuka wezizathu, ukungabi nalutho, impilo ejwayelekile. Namuhla kuvamile ukwehlukanisa izinhlobo eziningana eziyisisekelo zokugqugquzela abasebenzi:
- Isisusa sendaba.
- Isisusa esingabonakali.
Ngayinye yalezi zigaba ihlukaniswe yaba izinhlobo eziningi.
Izinhlobo zokugqugquzela okungezona izinto:
- ithuba lokukhula komsebenzi;
- ukuhleleka kokuhlela isimiso sokuguquguquka kwamarobhothi;
- ukuba khona kwelungelo lokuvota ekwenzeni izinqumo ezibalulekile zebhizinisi.
Izinhlobo zokugqugquzela izinto ezibonakalayo:
- amabhonasi ngqo, umsebenzi wokulinganisa, izipho;
- ngokungaqondile - ukudla ebhizinisini, izinzuzo lapho uthenga izindlu, izinzuzo zokuhamba.
Umsebenzi wezobuchwepheshe uklanyelwe ukwanelisa hhayi kuphela izidingo zezinto eziphilayo, kodwa nezidingo zomphakathi, ngoba ngaphezu kokuthola imali, abantu bafuna ukwakha ubudlelwano obuhle nabo bonke abantu, babe nombono omuhle ngabo.
Izinhlobo zokugqugquzela kwengqondo
Ezingqondweni, ukunakwa okukhethekile kubhalwa isisusa, ngoba kuvumela ukuthonya imisebenzi yabanye abantu. Okubizwa okuthiwa "isisusa sokufakelwa" kungumthelela abanye abantu abanakho kuwe ngenhloso eyodwa noma enye.
Izinhlobo eziyinhloko zesisusa:
Ukugqugquzela kungaba "kusukela kunoma yini" - okungalungile futhi "kokuthi" - okulungile. Isibonelo sesisusa esinjalo singasebenza isikhathi eside njengoba seyaziwa wonke umuntu "ukwamukela isanqante futhi sinamathele", uma ingane ingalaleli abazali, khona-ke isisusa sayo siyoba "kusuka kulokho" esekelwe emizweni evelele kanye nokuhlangenwe nakho okubangelwa ukujeziswa okungenzeka. Uma kwenzeka ukufeza umsebenzi wakhe kahle, isisusa sakhe siyoba "kulokho" esekelwe ekulindeni kwakhe okuhle kokuthola umvuzo womsebenzi wakhe.
Kuncike emthonjeni ezinhlobonhlobo zokugqugquzela nazo:
- Isisusa sangaphandle - isisusa sokwenza isenzo sivela njengomphumela wendlela ethile yezenzakalo;
- ukugqugquzelwa kwangaphakathi - isisusa sokwenza isinyathelo asikho ngenxa yethonya lezici zangaphandle, kodwa ngenxa yalokho okuqukethwe ngokwayo.
Emkhakheni wokuphathwa kanye nokuphathwa kwabasebenzi, izinhlobo eziningana zezingqinamba zokugqugquzela zenziwa:
1. Umbono omkhulu wokugqugquzela. Zisekelwe ekukhuthazeni kwangaphakathi kwesenzo somuntu. Yindlela engcono kakhulu yokudalula ubuhlobo phakathi kokuvela kwesidingo nendlela efezeka ngayo. Izinkolelo ezinjalo zihlanganisa:
- inkolelo ephakeme yama-A. Maslow;
- inkolelo yezidingo ezintathu zikaDkt McClelland;
- inkolelo yezici ezimbili.
2. Izinkolelo zokuqhubela phambili zokugqugquzela. Okokuqala, bahlose ukutadisha ukuziphatha kwabantu ezimweni ezihlukahlukene zokuphila. Ukuqaphela ngokukhethekile kubhalwa ukugqugquzelwa kwezici ezahlukene zangaphandle. Lokhu kufaka:
- inory yobulungisa S. Aamsa;
- inkolelo yokulindela iV V. Vroom;
inkolelo yesisusa Porter - Lower.
3. Imibono ye "isisebenzi". Leli qembu lihlanganisa lezo zinkombinkimbi ezibonisa umbono othize womsebenzi wezisebenzi zomsebenzi ngamunye:
- inkolelo kaJakobe McGregor;
- isayensi yeZ.
Yonke imibono engenhla, ngenye indlela, ifakazela ukuthi isisusa sinikeza umsebenzi womuntu ukugxila okuthile. Ukufezekisa imigomo ebekiwe kuqinisekisa ukubuyiswa komuntu siqu kokulinganisela komzimba kanye nomphakathi futhi kwenza umuntu aziqiniseke futhi aphumelele ngokwengeziwe.