Ukuxhumana, naphezu kokulula kwangaphandle, kuyinkimbinkimbi kakhulu futhi inenqwaba yezinqubo, lapho oxhumana nabo abasebenza khona futhi basungulwa khona. Ukuxhumana ukubonakaliswa ngokomzimba kwesidingo somuntu somsebenzi ohlangene, futhi ngesikhathi sokushintshaniswa kolwazi, ukuqonda nokuqonda komlingani. Into esemqoka ekukhulumisaneni yinkimbinkimbi yomzwelo, ukuqonda kwabantu. Sizobuka izinhlobo nemisebenzi yokuxhumana.
Izinhlobo zokuxhumana
Ukukhuluma ngokuxhumana, ukwabela imigomo, izinhlobo, isakhiwo, imisebenzi. Izinhlobo zingenye yezici eziyinhloko ezikuvumela ukuba ukhombise okushiwo ukuxhumana nomunye umuntu noma abantu. Phakathi kwabo ungabhala lokhu okulandelayo:
- Ukukhulumisana okuhlelekile - ukuxhumana, okusebenzisa imaski evamile (ubuqotho, ubukhulu, njll) ukuze kufihla imizwelo yangempela. Ngesikhathi esifanayo, asikho isifiso sokuqonda i-interlocutor.
- Ukukhulumisana okuyimfihlo ukukhulumisana , lapho abantu bahlolisana njengophazamisayo noma abakwazi ukusiza into. Ngemva kokuthola okufunayo, lo muntu uyayeka ukuxhumana.
- Ukukhulumisana ngokuzimele- ukuxhumana, okwakhiwe ngokuhlobana kwezindima zomphakathi.
- Ukukhulumisana kwebhizinisi - ukuxhumana, izinhlobo kanye nemisebenzi okucabangela izici zobuntu, isimo sengqondo se-interlocutor, kodwa izintshisekelo zecala libhekene nesisekelo.
- Ukukhulumisana okungokwenyama kwabangane - ukukhulumisana, imisebenzi yabo kanye nezinhlobo ezikuqonda okujulile, zisekelane.
- Ukuxhumana okuphambene nokuxhumana kuyinhloso yokuthola izinzuzo.
- Ukukhulumisana kwezwe - ukukhulumisana akusizi ngalutho, lapho basho ukuthi yini eyamukelekile, hhayi lokho abakucabangayo.
Imisebenzi, izinhlobo, amazinga kanye nezindlela zokuxhumana ziveza ukuxhumana okuvela ezinhlangothini ezahlukene futhi kuvumela ukuqonda okungcono indlela yayo kanye nemithetho yokusetshenziswa kwayo, ngaphandle kokubheka ukuthi kunzima kangakanani ukusebenzisana ngokuqondile nabanye abantu.
Imisebenzi Yokuxhumana
Imisebenzi iyimpahla ebalulekile eyabelana ngemibonakaliso yokuxhumana. Kunemisebenzi eyisithupha:
- Umsebenzi wokubamba iqhaza (ukuxhumana komuntu siqu naye).
- Umsebenzi we-Pragmatic (izizathu zokudinga izizathu).
- Umsebenzi wokwakheka nokuthuthukiswa (ikhono lokuthinta abalingani).
- Umsebenzi wokuqinisekisa (ikhono lokukwazi nokuziqinisekisa wena).
- Umsebenzi wenhlangano nokugcinwa kobudlelwane bomuntu siqu (ukusungulwa nokulondolozwa kobudlelwane obukhiqizayo).
- Umsebenzi wenhlangano-ukuxhuma (kusiza ukudluliswa kolwazi oludingekile noma ukuhlukaniswa).
Ukuqonda izindlela zokuxhumana, umuntu uqala ukubheka leli thuluzi lezenhlalo elibalulekile ngokuhlukile, elivumela ukuba athuthukise futhi afinyelele imigomo yakhe.