Kule minyaka yobuncintiswano obuphezulu, abaqashi bazama ukuthuthukisa umkhiqizo kuzo zonke izindlela ezitholakalayo. Omunye wabo ukutadisha zonke izici zomsebenzi wengqondo nokuziphatha kwabantu emsebenzini wenqubo. Ngokwamazwi ajwayelekile wezinto eziyinkimbinkimbi yezenzakalo ezifanayo, umqondo we-psychology yenhlangano isetshenziswa.
Naphezu kokuthi leli gatsha lesayensi yengqondo lincane ngokwanele, lisekelwe ocwaningweni oluyisisekelo. Kungenzeka ukuhlukanisa imithombo enjalo ye-psychology yenhlangano:
- ukucwaninga mayelana nokwenziwa komsebenzi ngamunye ngaphakathi kohlaka lokuphathwa kwesayensi F.U. Taylor;
- ukutadisha ukuhlukana komuntu ngokwahlukana ngokwengqondo;
- Sesha imithetho yemigomo echaza izici zokuziphatha kwabantu.
Isihloko sengqondo yezinhlangano ubuhlobo obuphakathi kokusabela kwengqondo kanye nezici zokuziphatha kwabasebenzi ngokuzikhethela kwenhlangano yenqubo yokukhiqiza.
Imisebenzi ye-psychology yenhlangano
Emsebenzini wayo, ingqondo yezenhlalo yomphakathi izama ukuxazulula izinkinga ezinjalo:
- ukuqhuba ucwaningo olusetshenzisiwe ngamaphethini enqubo yokukhiqiza kanye nezici zokuziphatha zabasebenzi bamabhizinisi;
- ukwakha izincomo ezithile ezisekelwe kolwazi olutholiwe;
- Ukuze kugcinwe ukuhlangana okuncane kwezinyathelo ezenziwa ngokusebenza ngokucwaninga kwesayensi.
Kungase kubonakale sengathi i-psychology ye-labor and psychology yenhlangano inokufana kakhulu, kodwa empeleni, insimu yocwaningo kwi-psychology yezabasebenzi yinkimbinkimbi encane, njengoba ingagcini kwezinye izimboni ezithile, kodwa ingqondo yezinhlangano ixazulula izinkinga eziningi, kuze kube sebudlelwaneni bomshado phakathi kwabalingani.
Izindlela Zenhlangano Yezokwelapha
Izindlela zezinhlangano zokusebenza kwengqondo zihlanganisa izinhlobo ezahlukene zokubuka, ukuxoxisana nokuhlolwa, kanye nezindlela ezikhethekile, okucacisiwe okucacisa izici zenhlangano. Kubalulekile ukuqonda ukuthi lezi zindlela kufanele zisetshenziswe ndawonye, ngokubanzi. Ngosizo lokubona kanye nezingxoxo, isazi sengqondo senhlangano singakwazi ukuqoqa idatha edingekayo emsebenzini. Ngesisekelo sabo, kungenzeka ukwakhiwa iziphakamiso ekusebenziseni ukusebenza kwabasebenzi, ukusebenza okungaqinisekiswa ngokulinganayo. Futhi njengezindlela ezikhethekile ezingenza, isibonelo, ukuqeqeshwa okuhlukahlukene.
Njenganoma yiliphi igatsha lesayensi yengqondo, i-psychology yenhlangano ibhekana nobunzima obuningi bokucwaninga, ukuhlela nokusebenzisa izixazululo ezintsha. Izinkinga ezilandelayo ze-psychology yenhlangano zingasetshenziswa:
- ukungavumelani okuvamile phakathi kwezinhloso zomuntu othile kanye nokuqoqa konke;
- ukuphikisana phakathi kokusebenza okuzinzile kwenhlangano nesidingo sokuthuthukiswa okuqhubekayo;
- i-psychologist yenhlangano ngokuvamile ihlangana nesimo sengqondo sokuqaphela engxenyeni yeqoqo, ngakho imiphumela yocwaningo ayithembeki njalo;
- ukubaluleka kokusebenzisana okulungile nabasebenzi kanye nabaphathi;
- hhayi njalo abaphathi bangahlola ngokucophelela isimo nesidingo
izinguquko ezithile ezinikezwe isazi sokusebenza kwengqondo, ngokuvamile zizama ukwenza ngaphandle kwemigomo futhi igweme izindleko ezengeziwe; - ubunzima ekuboneni izikhathi eziphakathi kwezimpendulo zengqondo kanye nokubonakaliswa okuqondile kokuziphatha ngaphakathi kohlaka lokuxhumana ngaphakathi kwenhlangano, njalo njalo.
Naphezu kwezinkinga ezibalulwe, ukubandakanyeka kwengqondo kwengqondo enkonzweni yenhlangano kunomthelela omuhle ekuveleni komsebenzi, kuyindlela enhle yokuthola izindawo eziyinkinga nokubeka ubudlelwane ngaphakathi kokubambisana.