Abantu bebhizinisi kudingeka ukuba bazi futhi balandele imithetho ehlelekile. Uma kungenjalo, kungaba nomthelela omubi emisebenzini yabo futhi kuholele nasekuphuleni ekuhlanganyeleni nabalingani bebhizinisi. Imithethonqubo nemigomo yezitifiketi zebhizinisi seyashintshile ngokuhamba kwesikhathi, ezinye zazo zilahlekelwe ngokuphelele ukufaneleka kwazo. Ukuba nomusa nokuhlonipha akwanele manje.
Ngakho-ke, imithetho embalwa yokuziphatha kwamabhizinisi:
- Ukuncishiswa. Umholi uhlale ephakeme esihlalweni sobukhosi kunomuntu ongaphansi kokungakhathaliseki ubulili nobudala.
- Ukugcina isikhathi kukho konke kuyisisekelo sesisekelo esimweni sebhizinisi.
- Khuluma ngokufaneleka futhi ungasho okuningi.
- Ukwazi ukulalela nokuzwa.
- Cabangela izithakazelo nemibono yabalingani. Ungacabangi wena kuphela.
- Ezingubo zokugqoka, fanisa okuzungezile. Ukubukeka kungatshela okuningi ngefomu langaphakathi nomlingiswa womuntu. Ukuqala kokuqala kwekhanda elihle, isambatho sebhizinisi, izesekeli ezikhethiwe kahle. Umkhuba wesifazane webhizinisi udinga ukuvimbela hhayi kuphela izingubo, kodwa futhi ekuhlotsheni, imihlobiso.
- Yikwazi ukuxhumana: khuluma kahle futhi ubhale. Isiqu sokukhuluma sebhizinisi asifaki ukusetshenziswa kwezinkulumo ze-slang, ukuphindaphindiwe, amagama aphikisayo ngisho namagama angeniso. Isiko lokuxhumana kwebhizinisi kudinga ukuhambisana nemithetho yolimi.
- Ukuthinta ibhizinisi. Imikhuba, isenzo nesimo sokubukeka singasho okuningi. Izimpawu zomuntu webhizinisi yizinyathelo ezikhuthazayo, ukuzethemba nokubukeka okuqinile, ukuma okuqondile nokuntuleka kokuphikisana. Esimweni sebhizinisi, ukubonisa okukodwa kokuthinta okuvunyelwe kuvunyelwe - lokhu kungukubamba ngesandla.
Imithetho eyinhloko yezinkulumo zokukhuluma zebhizinisi inikeza inzuzo kunoma yiziphi izimo zokuphila. Umphumela omuhle wokuxhumana emikhumeni engcono kakhulu yebhizinisi lokukhuluma ngebhizinisi akuyona nje isivumelwano esivaliwe noma inkontileka esayinwe, kodwa futhi nemizwelo nemizwa esele ngemva kwezinkulumo.
Izinkomba zokukhuluma ngezenzo zokuxhumana kwebhizinisi:
- isilulumagama esihlukahlukene nesicebile;
- ukubiza;
- isitayela nesitayela sokukhuluma. I-oda elifanele lemishwana iyimfuneko ephoqelekile yokuziphatha okukhulunywa ngayo.
Isiqu somhlangano webhizinisi
Isitatimende samanje sebhizinisi sidinga ukuhambisana nemithetho ethile yokuziphatha emhlanganweni webhizinisi.
- Noma yimuphi umhlangano uqala ngokubingelela. Le ndoda ibingelela lo wesifazane kuqala, omncane esesikhundleni noma eneminyaka yobudala - umdala, intombazane ibingelela indoda endala.
- Emva kokubingelela udinga ukuzethula.
- Lapho ingxoxo iphelile, kuyadingeka ngokuhlakanipha, ngokuzithoba, kepha ngokuqinisekile ukuqedela ingxoxo.
Ukuze uthole ingxoxo yebhizinisi ephumelelayo, kutuswa ukuthi uqale ukulungiselela izingxoxo. Udinga ukucabanga ngakho konke okufunayo
Abantu abaphumelelayo bayazi ukuthi ezindabeni azigcini nje kuphela, imicabango nezimpendulo ezihlakaniphile zibalulekile, kodwa futhi nemizwelo. Ukwehluleka ukuhambisana nemithetho yokuziphatha nokuziphatha kwezokuxhumana kwebhizinisi kubangele kudala imizwelo emibi. Ukuphumelela kwangempela kutholakala kuphela kulabo okubhekiswe kubo ukuziphatha kwebhizinisi.